Refund Policy
Welcome to DigitalNeurals Academy
At DigitalNeurals Academy, we are committed to delivering high-quality, practical training designed to help students become job-ready. Before enrolling, we encourage all users to carefully review our course details, structure, and expectations.
Refund and Cancellation
No Refund Policy
All course fees are non-refundable once payment has been made.
This policy is in place because:
- Our programs include structured learning resources
- Access to course materials is granted immediately after enrollment
- Seats in live sessions and internship programs are limited
By enrolling, you acknowledge and agree to this no-refund policy.
Exceptional Cases
In rare and genuine circumstances, refund requests may be considered.
These may include:
- Duplicate payment
- Technical errors in transaction
- Inability to access the program due to system issues (on our end)
Any such requests will be reviewed and approved at the sole discretion of DigitalNeurals Academy.
Refund Request Process
If you believe your case qualifies, you must:
- Submit a request within 3 days of payment
- Provide valid proof and explanation
- Once a refund is approved, the amount will be credited to the original payment method within 7-10 working days.
Send your request to: academy@digitalneurals.com
Non-Eligible Cases for Refund
Refunds will NOT be provided for:
- Change of mind after enrollment
- Lack of time or commitment
- Failure to attend sessions
- Not achieving expected results
- Misunderstanding of course content (after enrollment)
Results depend on your effort and consistency.
Course Access Policy
- Once access is granted, it cannot be revoked or reversed
- Access to course materials may be restricted in case of policy violations
No Guarantee of Results
We are committed to providing quality training and guidance. However:
- We do not guarantee job placement
- We do not guarantee income or earnings
- Results depend on individual effort, consistency, and application of skills
We provide the system and support, your results depend on your execution.
Chargebacks & Disputes
Initiating a chargeback without contacting us first will be considered a violation of our terms.
We reserve the right to:
- Suspend access
- Take necessary action to resolve the dispute
Updates to This Policy
We may update this Refund Policy at any time.
Changes will be posted on this page with an updated effective date.
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